Refund Policy

You may request a full refund of any subscription payment within 30 days of the date that payment was taken. You do not need to give a reason.

This applies to first payments and to renewal payments alike. It is offered by Digital Bridge in addition to, and never in place of, your statutory rights under Irish and EU consumer law.

• Email hello@digitalbridge.ie from the address on your account, or raise a ticket from your dashboard.
• Tell us which charge you would like refunded — the date and amount is enough.
• You may also contact Paddle, our Merchant of Record, directly at paddle.net.

We approve eligible requests within 2 business days. Once approved, the refund is issued by Paddle to your original payment method and typically appears within 5–10 business days, depending on your bank or card issuer.

When a payment is refunded, the related subscription ends and your published website is taken offline. Your content is kept for 30 days so you can resubscribe and bring the site straight back.

Beyond 30 days, you can cancel at any time from your account. Cancelling stops future charges and your plan stays active until the end of the period you have already paid for. We do not pro-rate part-months outside the refund window, other than where the law requires it or where we have failed to provide the service.

Digital Bridge, Gorey, Co. Wexford, Ireland — hello@digitalbridge.ie